Disaster Food Stamps (DSNAP)

The USDA has approved DSNAP for 25 parishes including Orleans affected by Hurricane Ida. The virtual process will run 3 weeks beginning September 20, 2021. The process is smoother if you pre-register. Please note those that already receive SNAP are not eligible for DSNAP. Please see the below schedule.

The LAHelpU Customer Service Center contact information is at http://dcfs.la.gov/page/lahelpu-customer-service-center-information,

Application Schedule

Clients should call the LAHelpU Customer Service Center at (888) 524-3578  to apply and be interviewed for DSNAP on their designated day (according to the first letter of their last name) or on the A-Z days, which are open to all residents in the approved parishes and ZIP codes for each phase. Parishes were assigned to each phase based on power, telephone/internet connectivity, mail delivery and grocery stores are open at the time the DSNAP request was submitted. 

PHASE 1 – September 20-25

E. Baton Rouge, E. Feliciana, Iberia, Orleans, Pointe Coupee, St. Bernard, St. Tammany, Washington, W. Baton Rouge and W. Feliciana

Day 1 (Monday, Sept. 20) – Residents with last names beginning with A-F
Day 2 (Tuesday, Sept. 21) – G-M
Day 3 (Wednesday, Sept. 22) – N-S
Day 4 (Thursday, Sept. 23) – T-Z
Day 5 (Friday, Sept. 24) – Open for all (letters A-Z) in the Phase 1 parishes
Day 6 (Saturday, Sept. 25) – Open for all (letters A-Z) in the Phase 1 parishes

PHASE 2 – September 27-October 2

Ascension, Assumption, Iberville, Jefferson, Livingston, Plaquemines, St. Helena, St. Martin (lower St. Martin Parish ZIPs only 70339 & 70380), St. Mary and Tangipahoa

Day 1 (Monday, Sept. 27) – Residents with last names beginning with A-F
Day 2 (Tuesday, Sept. 28) – G-M
Day 3 (Wednesday, Sept. 29) – N-S
Day 4 (Thursday, Sept. 30) – T-Z
Day 5 (Friday, Oct. 1) – Open for all (letters A-Z) in the Phase 2 parishes
Day 6 (Saturday, Oct. 2) – Open for all (letters A-Z) in the Phase 2 parishes

PHASE 3 – October 4-9
Lafourche, St. Charles, St. James, St. John the Baptist and Terrebonne

Day 1 (Monday, Oct. 4) – Residents with last names beginning with A-F
Day 2 (Tuesday, Oct. 5) – G-M
Day 3 (Wednesday, Oct. 6) – N-S
Day 4 (Thursday, Oct. 7) – T-Z
Day 5 (Friday, Oct. 8) – Open for all (letters A-Z) in the Phase 3 parishes
Day 6 (Saturday, Oct. 9) – Open for all (letters A-Z) in the Phase 3 parishes